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Articles on digital and tech
You will learn about descriptive analytics, data warehousing, machine learning, and big data.
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The tech industry is abuzz about a new standard for social networking that is more open, more user-centric, and potentially more powerful than Twitter and Facebook. But we’ve been here before. The hottest new thing in social isn’t vertical video, and it’s not AI-driven algorithmic feeds. Instead, …
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Traditional sales models focus on customer acquisition and the “funnel” or “pipeline” metrics that dominate talk about sales. But this approach falls short when applied to a recurring revenue business, where the customer life cycle looks more like a bowtie, not a funnel: In a subscription model, …
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In case you somehow missed it, the generative AI revolution is upon us. Tools like ChatGPT are famously capable of producing everything from computer …
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Summary: User journeys and user flows both describe processes users go through in order to accomplish their goals. While both tools are useful for …
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First, let’s define the word crush as it is used in this context. AI and ChatGPT won’t crush, as in destroy or eliminate customer service as we know it. They will crush it, as in “knock it out of the park,” and improve the customer experience beyond anything we’ve experienced before. AI, machine …
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The tech giant’s Code Next program is trying to spread STEM education into underrepresented communities. Next to the Fruitvale BART station in Oakland, California, a new tech space opened recently. With desks for coding, hardware for robotics, and a wall full of 3D printers, it looks like a startup, …
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This technology was timed to make its debut around the recent Qingming Festival, or Tomb-Sweeping Day, which was observed by Ethnic Chinese people …
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Like all other modern companies, financial institutions are data-driven. But because of their unique risks and compliance requirements, they handle and store data differently. So what does a modern data center look like in the financial industry? And how are these organizations modernizing their data …
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Do CIOs and other technology leaders have a clear strategy for how to harvest the data needed to drive self-service, CX and business transformation? …
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The metaverse is completely screwed. Bubble Pop Virtual real estate platform Decentraland, once valued at $1 billion, is now in free fall. Revenues have …
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Businesses are 24/7. This includes everything from the website, back office, supply chain, and beyond. At another time, everything ran in batches. …
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The amount of data created annually is expected to more than double between 2022 and 2026, according to IDC. The vast majority of that data will be …
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0 Shares The 2020 release of GPT-3 served as a compelling example of the advantages of training extremely large auto-regressive language models. The …
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ChatGPT, despite all its potential, didn't command a particularly warm reception in Australia. In response to the rising tide of ChatGPT in …
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Now that ChatGPT and Midjourney are pretty much mainstream, the next big AI race is text-to-video generators – and Nvidia has just shown off some …
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Databricks is continuing to expand its efforts to democratize artificial intelligence (AI) today, announcing a pair of technology updates designed to help make it easier for enterprises to benefit from and use SQL to perform data analysis on large language models (LLMs). The updates include the …
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Attackers are cashing in on the proliferation of new identities being assigned to endpoints and the resulting unchecked agent sprawl. Scanning every available endpoint and port, attackers are automating their reconnaissance efforts using AI and machine learning, and enterprises can’t keep up. This …
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Two months ago, Amazon didn’t make a single mention of AI on its earnings call (Google and Microsoft mentioned AI dozens of times each). This past …
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VCs are salivating over generative AI companies, opening their checkbooks for very large funding rounds despite the present economic climate. For example, in the back half of 2022, in the U.S. alone, Jasper raised $125 million in series A funding while Stability AI secured a $100 million A round. To …
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Polarization is the way of things today. From politics to coffee, we are all on one side or another. Today in the tech space, you are either cheering the arrival of AI for the masses or curmudgeonly grumbling about AI’s inapplicability. Just six months ago, many of us hadn’t really even heard of …
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Data center sprawl is the bane of many organizations. The push to modernize, deploy new workloads and move data to the edge (and make good use of it) often leads to uncontrolled and inefficient growth of physical and virtual infrastructure. As a result, business leaders lose visibility over what …
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Salesforce has launched new data cloud, AI and automation capabilities to expand its Customer 360 for Health enterprise platform. Nearly 80% of healthcare consumers cite difficulty navigating the care journey — both online and with customer support — as the top reason for leaving their provider and …
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Amazon is introducing a cloud service called Bedrock that developers can use to enhance their software with artificial intelligence systems that can …
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Big-data and machine learning software provider Databricks Inc. today released Dolly 2.0, the next iteration of the company’s open-source generative …
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In search of a bug fix, developers sent lines of confidential code to ChatGPT on two separate occasions, which the AI chatbot happily feasted on as …
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Amid a wave of heated debate over whether TikTok should be banned, another ByteDance product, Lemon8, has popped up and quickly climbed into the top 10 on America’s app stores. Lemon8’s sudden rise is reminiscent of TikTok’s early-day growth. At the time Vine had already pioneered short video …
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Joining other Microsoft 365 apps, OneNote's Copilot AI integration will work behind the scenes alongside a business chat tool. Microsoft is bringing …
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The new Bing chatbot is now available inside any app with the SwiftKey keyboard able to rewrite text or search the web for answers. Microsoft has added Bing Chat AI to its popular SwiftKey keyboard for Android. The integration started appearing on Wednesday and allows SwiftKey Beta users to quickly …
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If your inbox (or social media feed) looks anything like ours, you’ve likely been seeing announcement after announcement of vendor integrations with OpenAI’s ChatGPT or other generative AI technologies. The customer service technology world is particularly saturated with these announcements; it …
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