Holo

01 June 2023 23:39

Power button is on, blue/green aurora light in front cli shows all ok, but led lights on back internet cable plugs into are off.

Holo

01 June 2023 22:52

Not understood. Is it connected but the power button light is off?

Holo

01 June 2023 19:51

Had mine off for about 60 seconds last night whilst changing some settings for the power and felt guilty 😂

Holo

01 June 2023 19:45

Lol yes minutes haha 😂

Holo

01 June 2023 18:21

Shouldn’t be a problem.
I took one of my Holoports to Columbia from Colorado last year. It was off-line for almost 2 days. I was still in the program afterwards. I did have to restart or reset the Holoport for it to be recognized. But the next time I moved it, it was recognized right away.

Holo

31 May 2023 07:20

Hi mate, have you tried to re register? Just do the exact same registration and hopfuly you are sent the information again.
I'm sure this isn't as bad as it seems. I'm pretty sure we had a few issues like this at some stage and re registering was the fix

Holo

30 May 2023 23:46

Welcome in the wonderful world of owning your data again! Your data = your keys.

Holo

30 May 2023 21:56

Best place to receive HP support is forum.holo.host If you don't have an account yet, please request one through help@holo.host

Holo

30 May 2023 21:28

I have opened a ticket

Holo

30 May 2023 20:08

You could indeed turn off the HP LED if you want to. Although it could help you stay aware of your HP status if left on.

Holo

30 May 2023 20:05

Turning off the LED for a certain amount of time will indeed result in the LED blinking blue for a while when activating again.

Holo

30 May 2023 19:02

Please at this point you need to ask for assistance in the Holo forum. They fix it quickly. 🙏

Holo

30 May 2023 17:57

Hi team ! PLeasure to meet u ! I am Hanna from StealthEX (Non-KYC and instant exchange platform). We've been listing HOT for a while and would love to collaborate ! Who may i reach for that matter ?

Holo

30 May 2023 17:50

Did it , it never goes blue

Holo

30 May 2023 17:41

Thanks i have this. The HoloPort can’t reach the Holo Host network through the internet.

Holo

01 June 2023 22:59

https://blog.holochain.org/happs-spotlight-flux/

Holo

01 June 2023 22:09

Does everyones holoport have their led network lights on? Back of unit, thought it was to be always on, mine is connected no lights.

Holo

01 June 2023 19:46

Understood 😂 it was about 60 seconds

Holo

01 June 2023 19:32

Hard Driven has permanently banned Malika

Holo

31 May 2023 07:22

24hrs normally or less. However considering how busy they are right now I'd imagine more. You could always join the forum or discord channel. In my experience , telegram has been good for a source of updates, but forum and discord are best for instant feedback or contact.

Holo

31 May 2023 00:11

thank you for your contribution it has been a great help, I have never lost a key in cryptoland and I have been here since 2015, your comment is very productive.

Holo

30 May 2023 23:19

How long does it take to get a response?

Holo

30 May 2023 21:32

I was told not to turn it on and I turned it on, now I can't remember the password, who is the best?

Holo

30 May 2023 21:28

I don't remember my holo console password, but I have the master key and everything, it seems very strange to me, can I restore it? Help me please I am desperate

Holo

30 May 2023 20:07

Thanks. But in the end, it is fine to have always the led turned off?

Holo

30 May 2023 19:41

One question about the led button behind the holoport: affects somehow the connection when you turn off the led throught that button? Im asking that because when you turn on the led again during several minutes the light blinks blue and then goes to "ok" status

Holo

30 May 2023 17:59

Please send mail to help@holo.host.
This is only official way 🙏

Holo

30 May 2023 17:51

Will check internet cable first

Holo

30 May 2023 17:49

Try this.
1 turn off HP.
2 remove USB.
3 Turn on HP and leave it flashing blue until it is solid blue.
4 when it is solid blue insert USB and let it work until the light is Aurora.
5 wait a few minutes and try to access your console. If this doesn't work you need assistance from the TEAM.

Holo

30 May 2023 17:27

https://forum.holo.host/t/your-holoport-led-lights/4875