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Bisq: The P2P Bitcoin Exchange Network Reach support at http://bisq.chat Learn about Bisq at http://bisq.wiki "Bisq" impersonators will ask for private keys in DM, we don't DM anyone. Do not post offers. Off-Topics can/will get you banned.

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Bisq

You didn't, as the maker fee was never really paid

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Bisq

Follow the "watch only wallet" guide on Bisq.wiki to check the correct balance of the Bisq wallet and make sure what Bisq is showing is correct

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Bisq

The trade might have failed because the funds were not there in the first place

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Bisq

This is not a place to post offers.

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Bisq

Trade still showing up in Open Trades and amount still showing in 'Locked BTC' after a successfully broadcasted manual payout. Available balance is correct. How to close out the trade correctly?

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Bisq

it looks like that dns redirect is not working for some geographical areas: https://matrix.to/#/%23bisq:bitcoin.kyoto

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Bisq

ok thanks, is it working?

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Bisq

can someone from bisq help me? what can I share or what should I do?

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Bisq

If both peers agree then the payout from the proposal happens. If one disagrees then it will start the arbitration process when the deadline hits. Keep in mind, one person will get 0 BTC back if that process happens. https://bisq.wiki/Arbitration

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Bisq

I'm not sure what all of these comments on this platform really does. There are systems in place with the dao and mediators are bonded roles. If there is an issue with any, it can be brought up and handled according. That all being said, I'm not seeing mass reports of issues with any mediators aside from this issue here. FYI link to trade penalties is here and the one you are asking about is the very last one listed. https://bisq.wiki/Table_of_penalties

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Bisq

They did it as a business which uses a zelle qr tag… where as if doing a personal Zelle as email/ phone method.

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Bisq

So they did a zelle tag… I’m not aware of this… is this ok? I didn’t know Bisq did zelle tags

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Bisq

the mediator checked your case, it was indeed a mistake as the trade period was longer than he had considered, he's sorry and he should have reviewed the proposal into a manual payout

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Bisq

Maybe you're talking about different people and different issues. Just make sure to discuss those issues with the staff.

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Bisq

Ok will do when I get off work! Thx sooo much!

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Bisq

Have I lost any fee because of this issue?

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Bisq

That's actually the most likely explanation

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Bisq

@benjamin no, I can see other funds but not that one (or better I can't see one row with the amount of the deposit of the failed trade)

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Bisq

Try a spv resync.
https://bisq.wiki/Resyncing_SPV_file

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Bisq

If you go to "send money" in bisq, cant you find your funds?

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Bisq

If anyone needs help with P2P lemme knw

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Bisq

join matrix at bisq.chat and ask in Support room, make sure to only DM with official support staff instead of impersonators

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Bisq

Hello, I'm still figuring out what happened to the deposit of my failed trade; in the wiki it says that the multisig tx would fail and I would get back the btc but I can't verify if this happened. I actually only see my deposit as a valid transaction on the chain (ended up in my bisq wallet), and in bisq I can see the btc went into a multisig transaction and never got back to me

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Bisq

I don't know the details of your case, but if one or both disagree with the mediator you can take it to arbitration. The dao also exists if you feel there is a serious issue.

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Bisq

So yes it was correct considering it was enrolled as a business…. I was unaware of this method

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Bisq

do you mean that the info he had in his bisq account was actually correct?

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Bisq

to follow up on the "incompetent mediator" with whom you had "multiple issues", said mediator also checked past cases he had with you, and only another one pops up, where you also were late to release btc, but in that case he gave you no penalty at all. Rules state that a seller late at releasing btc can get up to 15% of trade amount as penalty.
First time you received no penalty, second time you received a 10% penalty, so in both cases the outcome was better than what the rules would have you pay.
Not only that, but the 10% was just reviewed to be much less than that.
It is my personal opinion that your complaints about an "incompetent mediator" who caused "multiple issues" have no basis.

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Bisq

maybe. I’ve clearly named names in Matrix. i got involved in this conversation because you expressed doubts about whether what the other user said could be true. but i get your point and want also to leave it at that point and thanks for your support.

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Bisq

In fairness, I am satisfied with Bisq and have received truly exceptional support during mediation and arbitration. I’ve had the opportunity to work with genuinely dedicated individuals who truly understood the issue. However, there is one problem that should eventually be resolved.

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Bisq

i found my way to go along with that because i still making profit. so its not only complaining because have no other stuff to do all day..... but serious, something is not good there and there are already people with knowledge what, when with whom happend and how often. its up to bisq to look at it serious or not. we only share our experience to a certain point.

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